Where are you? Give as much detail as you can, including: NYC borough, address, cross streets, intersection, floor number, apartment number, and any other relevant information. Speak clearly and repeat yourself if asked.

This is essential information so that emergency responders can find you quickly.

Describe what happened and what’s happening now with as much detail as you can provide.

How many people are involved? How many suspects are there?

Describe what kind of weapon was used (or what it looked like) and if you think there is an ongoing threat.

Describe what the suspect(s) were wearing, what they looked like, their voice, and which way they went if they left the scene.

How many people were affected? What kinds of injuries?